NovaICT provide professional, efficient IT support and services. For a fixed cost, your get access to a team of experienced IT support engineers who can manage and maintain your systems, and give you advice when you are planning to introduce new systems and grow your operations.
We focus on continuous staff training on emerging technologies and practices, and our relationships with the manufacturers of these technologies, including our participation in special training and early adoption programs, puts us at the forefront of new technologies.
We fix any ICT problems you have via remote computer support or an on-site visit, to ensure that your business keeps running. If ICT is critical for your business and you need your systems covered completely, then this is the computer support package for you.
If we send an IT Support Technician to you and he’s there for a couple of hours, but is unable to fix your problem – you won’t be charged
We will no insist that you sign up to an IT Support contract for years, we offer monthly rolling contracts that you can cancel at any time with one months notice.
If there is a better, cheaper, faster or more suitable option available to you for anything that we support, we’ll tell you about it.
If we connect to your server or computers we will always use a secured & encrypted connection.
Our IT Support experience means we’re going to get to the root of any issue and solve it as quickly as possible and with the minimum of fuss, which in turn means you get a smaller invoice.
If you don’t want a monthly support, maintenance and monitoring contract, you’ll still receive the same outstanding level of service.
We can usually get a technician out to you same day or even within the hour if your situation is urgent.
We work with all Microsoft systems including server, desktop and laptop and specialise in looking after Small / Medium Businesses with between 5 and 100 employees.
We can work with Linux Servers (Red-Hat, Debian) or Mac Servers (OS-X Server, Maverick), or any type of linux/Mac desktops.